The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
My room was incredibly spacious, and the bed was exceptionally comfortable, making it a perfect retreat after a long day.view full review
Easy Parking
Finding parking was a breeze, and the free parking option really added to the convenience of my stay.view full review
Cozy Ambiance
The ambiance in the bedroom was wonderfully cozy, and the staff went above and beyond to minimize any unpleasant odors from smoke.view full review
Satisfying Breakfast
The breakfast provided was satisfactory, with just enough options to kickstart my day, leaving me ready for my adventures.view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Meeting/ Banquet facilities
Spa & Leisure
Swimming pool
Spa & wellness centre
Room features
Air conditioning
Mini-bar
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Raden Patah No 12, Lubuk Baja,
Nagoya,
Indonesia,
29432,
Riau Archipelago
Map view
street view
Jalan Raden Patah No 12, Lubuk Baja,
Nagoya,
Indonesia,
29432,
Riau Archipelago
City landmarks
Mosque
Jabal Arafah Mosque
780 m
Shopping Area
Nagoya Hill Shopping Mall
970 m
Jalan Harbour Bay
2.5
km
Batu Selicin
Pasar Penuin Wet Market
870 m
Pagoda
Tua Pek Kong Temple
1.0
km
Delta Spa & Health Club Batam
990 m
Pagoda
Maha Vihara Duta Maitreya Monastery
2.3
km
Mall
BCS Mall
1.5
km
Teluk Tering
Welcome To Batam Monument
670 m
Jl. Kuda Laut
Bukit Senyum
2.4
km
Nagoya Citywalk blok Northwalk A no. 1
Funworld Nagoya Citywalk Batam
890 m
Mosque
Masjid Darul Hikmah
600 m
Shopping Area
Nagoya City Walk
1.1
km
Mall
Nagoya Hill
1.0
km
Mosque
Masjid Al Hidayah
650 m
Vihara Dharma Bhakti
660 m
Church
Gereja Katolik St. Petrus
680 m
Masjid Darul Hijrah
680 m
Masjid Nurul Iman Blok 2
860 m
Mosque
Masjid Nurul Iman
860 m
Masjid Al Istiqomah
880 m
Church
Hkbp
890 m
Gereja Lbk Baja
920 m
Vihara K Utama
970 m
Masjid Nurul Fajar
1.1
km
Mosque
Masjid Al Fajar
1.1
km
Masjid An' Nur
1.2
km
Gereja Baptis
1.2
km
Masjid Nurul-Huda
1.5
km
Nearby
Teluk Tering
Welcome To Batam Monument
210 m
Shopping Area
Nagoya IT Center
520 m
Dora Sinaga
560 m
Restaurants
De Loving Hut
1.6
km
Jl. Bunga Raya
Windsor Food Court
680 m
Jl. Imam Bondjol
Morning Bakery
770 m
Jln. Teuku Umar Nagoya Hill Shopping Mall
Familia Spa & Cafe
1.1
km
Jl. Raden Patah no. 77a-b
Sop Ikan Tiam Huat
800 m
Jl. Pembangunan Komplek Windsor Central
Martabak Durian Bandung
800 m
Jln. Pembangunan Penuin Area
Black Angel Cafe & Bistro
770 m
Jln. Teuku Umar Nagoya Hill Superblok Ground Floor Blok W No.10
Acia Ikan Bakar
310 m
Komplek Batam Park
Theme Sports Bar
380 m
Jln. Pembangunan Komplek Srijaya Abadi blok I no. 11-14
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
friendly staff
limited dining
lack of dining variety
7.6/10
Very good
Rooms
8.1
Location
7.9
Service
8.8
Dining
6.5
Guest reviews
7.6/10
based on 20 reviews
7.0
7.0/10based on 109 reviews
John
United Kingdom,
June
2024
7.8/10
I couldn't believe how spacious the room was; it was so spacious! The comfort and cleanliness were top-notch, making my stay really pleasant. However, the dining options were mediocre, and I expected more variety. Overall, a nice and clean hotel with great room comfort.
Rooms
9.0
The room was so spacious and comfy, maintaining high cleanliness standards.
Service
9.0
The staff was super polite and accommodating, exceeding my expectations in terms of service.
Location
8.0
The hotel is away from the busy area if compared to hotels located by the shopping area, perfect for those seeking a quieter stay.
Dining
5.0
The dining experience wasn't really something to shout about; I felt the options were limited and not up to par.
Facilities
8.0
The facilities were modern and well-maintained, enhancing the overall experience.
Herbert
United States,
May
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were nice and clean, spacious, and had a good WIFI signal, especially in rooms near the lift area. However, it was disappointing that despite booking, I did not get the room with the low pillow I had requested.
Rooms
8.0
I found the rooms to be nice and clean, with a good WIFI signal. The only downside was the high pillows that were not to my liking.
Service
9.0
The service at the hotel was friendly and efficient. The staff, especially at Reception, restaurant, housekeeping, and bellhop, were helpful and welcoming.
Location
7.0
The hotel's location was convenient, only a short drive to BCS and Nagoya. It was easy to find food stalls and restaurants nearby. However, the absence of a convenient store was a bit of a drawback.
Dining
7.0
The dining experience was okay, with a decent variety of food. However, it could have had a wider selection to choose from.
Facilities
8.0
The facilities provided by the hotel were satisfactory, offering room service, dry cleaning, housekeeping, laundry, and shuttle services.
Larry
United States,
May
2024
6.6/10
I had a comfortable stay at the hotel. The rooms were spacious, and the WiFi signal was strong, especially in rooms near the lift area. However, the room I booked didn't have availability, and there was some cleanliness issue underneath the bed.
Rooms
7.0
The rooms are so spacious and the WiFi signal is very good, especially in rooms near to the lift area.
Service
8.0
The service at Reception, restaurant, housekeeping, and bellhop was friendly and approachable. The staff were accommodating and helpful.
Location
7.0
The location is great, close to Nagoya Hill and easy to locate. However, there are no facilities like supermarkets or restaurants nearby.
Dining
5.0
The dining experience was mediocre with limited options, more local food than international cuisine.
Facilities
6.0
The hotel lacks facilities like a convenient store or nearby restaurants.
Cyril
United Kingdom,
April
2024
8.4/10
The hotel offers spacious and clean rooms, with a fantastic bath experience. The friendly and English-speaking staff provide excellent service. The location is convenient, near main malls and easy to find food stalls. However, dining options might need more variety beyond rice dishes. The facilities are well-maintained, ensuring a comfortable stay.
Rooms
9.0
The rooms are very spacious, and the WIFI signal is excellent, especially in rooms near the lift area.
Service
9.0
The staff is friendly, easy to communicate in English, and very polite, helpful, and welcoming.
Location
8.0
The hotel is conveniently located near main malls, and finding food stalls or restaurants is easy.
Dining
7.0
The dining experience offers a good variety of options to choose from.
Facilities
9.0
The facilities provided are top-notch, ensuring a comfortable and enjoyable stay.
clean
limited dining
Stuart
United Kingdom,
March
2024
7.6/10
The hotel offers clean and nice rooms, but the high pillows were not to my liking. The service was warm and friendly, especially the porter and restaurant server who went beyond the call of duty. The location is convenient for families with kids, with easy access to food stalls and restaurants. The dining experience was satisfactory, but there wasn't a wide variety of food. Overall, a comfortable stay with minor inconveniences.
Rooms
8.0
The rooms are clean and nice, with new and comfortable beds.
Service
9.0
The service was warm and friendly, with staff going beyond the call of duty.
Location
8.0
The location is quite convenient for families with kids, with easy access to food stalls and restaurants.
Dining
6.0
The dining options were okay, but nothing exceptional.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Charles
United States,
February
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were spacious and the bathroom was amazing. The TV volume was a bit loud at times, though. The staff, especially the porter and restaurant server, were very helpful.
Rooms
8.0
The rooms are big, and the bathroom is amazing.
Service
9.0
The staff are very polite and friendly.
Location
9.0
The location is great, close to Nagoya Hill and easy to locate. It's just a quick drive to BCS and Nagoya.
Dining
7.0
The dining had many varieties of foods but could use more options than just rice varieties.
Facilities
7.0
The hotel has adequate facilities.
friendly staff
limited dining
George
United Kingdom,
February
2024
7.8/10
The hotel has helpful staff, especially the porter and restaurant server, but the double bed room I booked was outdated and a bit mouldy. Rooms near the lift area are convenient.
Rooms
6.0
The room I stayed in was a bit outdated and had a hint of mold, but the staff were indeed helpful. I found the location near the lift quite practical.
Service
9.0
The staff members were really helpful and friendly during my stay. They were great and very supportive.
Location
9.0
The hotel is in a great location, close to Nagoya Hill and easy to locate. Finding food stalls and restaurants nearby was convenient.
Dining
7.0
The dining options were decent with a wide variety of food. However, it seemed a bit crowded at times, mainly with guests from China.
Facilities
8.0
The hotel has good facilities overall, but some areas could use a bit of updating to enhance the experience.
Helpful Staff
Outdated Room
Katherine
United States,
February
2024
7.4/10
The hotel rooms are very clean and comfortable, with a strong WIFI signal, especially in rooms near the lift area. The staff is friendly and efficient but should have their name tags more visible. The location is convenient for reaching BCS and Nagoya in less than 10 minutes by car. The dining experience could be improved, as the options were not very appetizing. The facilities are good for a 3-star level.
Rooms
9.0
My room was not only clean and comfortable but also spacious with a great WIFI signal, especially near the lift area.
Service
8.0
The staff here was very friendly and accommodating, making my stay satisfactory.
Location
7.0
The hotel is conveniently located, taking less than 10 minutes to drive to BCS and Nagoya, but lacks a nearby convenient store.
Dining
6.0
The dining options were not very tasty, but considering it's a 3-star hotel, they were acceptable.
Facilities
7.0
The facilities here are decent for a 3-star hotel.
Robin
United States,
January
2024
8.0/10
I had a pleasant stay at this hotel. The rooms were comfortable and clean, conveniently located near the lift area. The staff, especially the porter and restaurant server, were helpful and attentive. My only minor issue was that the room didn't get cold until almost 4 in the morning.
Rooms
9.0
The rooms were comfortable and clean, and located near the lift area.
Service
8.0
The staff were friendly, helpful, and courteous. The porter and restaurant server were particularly attentive.
Location
9.0
The location was great, close to Nagoya Hill and easy to locate. It was slightly warm at a normal temperature of 27. The hotel is away from the busy area, making it a good choice compared to hotels near the shopping district. Finding food stalls or restaurants nearby was easy.
Dining
7.0
The dining experience had a wide variety of food but could have more options than just rice varieties. The spread was satisfying overall.
Facilities
7.0
The hotel facilities were decent, catering to basic needs.
Helpful staff
Room temperature
Mark
United Kingdom,
November
2023
8.0/10
The hotel is conveniently located near Nagoya Hill and easy to find. The rooms were unbelievably spacious and clean, providing a comfortable stay. The staff, especially the porter and restaurant server, were incredibly helpful. However, the dining experience lacked variety in food options, and the buffet area was overcrowded at times.
Rooms
9.0
My room was unbelievably spacious and clean, offering a comfortable and relaxing atmosphere.
Service
9.0
The staff, especially the porter and restaurant server, were friendly, courteous, and super helpful throughout my stay.
Location
8.0
The hotel's location is convenient for exploring the area and is easily accessible via grab. It is close to Nagoya Hill and surrounded by food stalls and restaurants.
Dining
7.0
While the dining experience was reasonable, having more variety in the menu would enhance the overall experience.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay, but there is room for improvement in terms of dining options.
Herbert
United Kingdom,
October
2023
7.8/10
The hotel offers spacious rooms with excellent WIFI signal, especially in rooms near the lift area. The bath is amazing, providing a luxurious experience. The service is top-notch with polite and welcoming staff, although the location lacks nearby convenience stores. The dining options are good but with limited choices. Overall, a comfortable stay with great amenities.
Rooms
8.0
The rooms are very spacious and have a fantastic bath.
Service
9.0
The staff, from reception to housekeeping, are very polite and helpful.
Location
7.0
The hotel is away from the busy areas but convenient for traveling to shopping malls.
Dining
7.0
The dining experience offers good variety for a 3-star hotel.
Facilities
8.0
The facilities provided are great for a comfortable stay.
Frederick
United Kingdom,
October
2023
7.2/10
The hotel rooms are spacious, with a good WIFI signal, especially in rooms near the lift. The bed is big, but unfortunately, the requested room was not available despite booking it.
Rooms
8.0
My room was spacious and the WIFI signal was excellent, especially near the lift. The bed was large and comfortable. However, I was disappointed that the room I booked in advance was not available.
Service
9.0
The staff at the hotel were very polite and helpful, going beyond the call of duty to assist with booking requests. However, it would have been better if their name tags were more visible.
Location
7.0
The hotel is located in a less crowded area, which is great for families. It only takes less than 10 minutes to drive to BCS and Nagoya. However, the lack of nearby facilities like supermarkets or restaurants may be inconvenient for some.
Dining
5.0
The dining experience was mediocre with limited options and nothing particularly appetizing. The dishes were average, lacking variety and proper choices.
Facilities
7.0
The facilities at the hotel were good, offering basic amenities. However, the absence of certain conveniences like a supermart or nearby restaurants was a drawback.
Hugh
United Kingdom,
October
2023
8.2/10
My stay at the hotel was truly comfortable and enjoyable. The rooms were unbelievably spacious and clean, although it did take a while for the room to cool down completely. The hotel's location is great, near important areas like BCS and Nagoya, but a bit far off from the busy shopping areas. The dining experience offered a good spread of food with plenty of variety, despite being crowded at times.
Rooms
8.0
The room was unbelievably spacious and clean, especially at the end of the room.
Service
9.0
The staff at the hotel were incredibly helpful, especially the porter and restaurant server. They went beyond the call of duty to make my trip in Batam smooth and enjoyable.
Location
9.0
The hotel's location is great, close to Nagoya Hill and easy to find. It's only a short drive to BCS and Nagoya, making it very convenient.
Dining
7.0
The dining experience provided a spread with a wide variety of food choices, though it could get a bit crowded at times.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Nelson
United States,
October
2023
7.6/10
The hotel is cozy and to my satisfaction, with friendly and informative staff who go beyond the call of duty. However, the TV plays loudly in rooms near the lift area. The location is quite convenient for shopping malls but lacks facilities like supermarkets or restaurants nearby. The dining options are good for a 3-star hotel but lean towards local food. The value for money is fair overall.
Rooms
8.0
The rooms are cozy and comfortable, although the TV plays loudly in rooms near the lift area.
Service
9.0
I was impressed by the warm and friendly staff who go beyond the call of duty.
Location
7.0
The location is quite convenient to travel to most shopping malls, making it suitable for families with kids.
Dining
7.0
The dining options are good for a 3-star hotel, offering a variety of foods, albeit more local than international cuisine.
Facilities
7.0
The hotel offers satisfactory facilities for a comfortable stay.
friendly staff
loud TV
Steven
United States,
October
2023
7.8/10
The hotel rooms are very spacious without windows, the bath is amazing, and the porter and restaurant servers are helpful.
Rooms
8.0
The rooms are big and the bath is amazing. Despite not having windows, the room is very spacious.
Service
9.0
The hotel staff are very polite, helpful, and welcoming. They did a great job in assisting guests with a friendly demeanor.
Location
8.0
The hotel is in a less crowded area with a normal temperature of 27 degrees, making it convenient to move around. It only takes less than 10 minutes to drive to BCS and Nagoya, with easy access to food stalls and restaurants nearby.
Dining
7.0
The dining experience was alright, with more local food than international cuisine. However, the food spread could have been more varied, especially beyond rice options.
Facilities
7.0
The hotel offers in-house massage service and has an adequate set of facilities. However, the limited dining choices might not meet all guests' preferences.
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